Jackie Chan
New member
After upgrading, I noticed that the volume levels were completely off—either way too loud or too quiet, with barely any in-between. I assumed it was just a new firmware change, but it made adjusting the sound really frustrating. I reached out to ULTIMEA support, and they explained that the update changed the volume scale from 0-32 to 0-100, which affected how the adjustments felt. They offered to roll my software back to V41 to restore the previous settings. They remotely pushed the downgrade, I checked the app, and now the volume control feels normal again!
If you're using the Aura A30 and facing the same issue, contact support—they can fix it for you. Huge thanks to the team for the quick help!
#MyUltimeaExperience
If you're using the Aura A30 and facing the same issue, contact support—they can fix it for you. Huge thanks to the team for the quick help!
#MyUltimeaExperience